How to verify the CRA has contacted you
A legitimate CRA employee will identify themselves when they contact you. The employee will give you their name and a phone number. Make sure the caller is a CRA employee before you give any information over the phone. This will protect you from giving money or personal information to a scammer.
If you’re suspicious, this is how you can make sure the caller is from the CRA:
Tell the caller you would like to first verify their identity.
Request and make a note of their:
name
phone number
office location
End the call. Then check that the information provided during the call was legitimate by contacting the CRA. Please do this before you give any information to the caller.
Small and medium business audits: What you need to know
Most taxpayers comply with the tax laws in Canada, but some don’t. That’s why audits are an important part of the Canada Revenue Agency’s (CRA) range of activities that are in place to make the tax system fair for everyone.
The CRA recognizes the economic challenges that have resulted from the COVID-19 pandemic and the effect that the audit process can have on businesses. For this reason, we continue to proceed carefully to protect businesses and the broader economy that remains vulnerable due to the pandemic.
The CRA has information to help answer your questions about the audit process. The information below also applies to audits of COVID-19 subsidies.